Child and Family Support Coordinator

Position Summary 

Treehouse Easthampton is an innovative award-winning intergenerational community with a social purpose: to support families providing permanency for children and youth who have experienced foster care, and older adults who act as “honorary grandparents. The Child & Family Support Coordinator will utilize trauma-informed care and best practices to meet the emerging needs of our intergenerational Treehouse Easthampton Community, specifically targeting our youth and families living on the circle. Child and Family Support Coordinators at Treehouse facilitate after school and out of school programming for youth ages 5-12, provide one-on-one support to parents and youth of all ages as needed, and support volunteers who are working with youth to bolster confidence and maintain an ability to successfully implement trauma-informed care and best practices. 

Organization Summary

Our vision: Every child rooted in family and community. For 20 years Treehouse Foundation has worked to transform child welfare. Treehouse is an award-winning, fast-growing nonprofit. We drive innovation at the local, state, and national levels to create better lives for children and youth who have lived in foster care.

We support a national ReEnvisioning Foster Care movement. This work elevates lived-experience leaders and includes a national conference and podcast. Treehouse crafted the blueprint for community living that helps kids thrive. We build affordable housing that brings three generations together. Children excel in an entire neighborhood dedicated to their well-being. Older adults find new purpose as “honorary grandparents.” Each generation invests in each other with the support of on-site staff and programming. Our first neighborhood opened in Easthampton, MA in 2006. A second site in Boston is underway and national expansion plans are in development.

Treehouse Easthampton Employees are responsible for the following: 

• Practice cultural humility and work in a culturally responsive and compassionate way with diverse community populations. 
• Effectively engage and partner with 3 generations of community members, children and youth to support their goals, emerging needs and challenges, and cultivate opportunities and resources. 
• Work collaboratively, creatively, and flexibly within dynamic team, community, and program settings. 
• Develop and facilitate culturally inclusive, responsive, developmentally appropriate programming, including out of school time enrichment programs, special events, and year-round intergenerational activities for children, youth, young adults, foster/adoptive families, and older adult community members.
• Create and maintain safe and enriching community and program environments that promote social and emotional growth, build strengths and agency, foster compassion and understanding, and enhance emotional regulation, well-being and connection.   
• Promote a vibrant, inclusive, accessible and welcoming intergenerational neighborhood environment where neighbor-to-neighbor and professional supports are offered year-round in order to help all generations thrive. 
• Employ tools (technology, social media) and creative approaches to maintain community and connection and navigate unexpected challenges and events.
• Other team/Treehouse related tasks as necessary

The Family Support Coordinator will be responsible for the following: 

• Working collaboratively with the Family Support Team and other staff to…
• Plan and implement after-school and out-of-school programming for school-age children (5-12 years old) and follow trauma-informed, best practices to ensure their well-being.
• Address social emotional needs of youth participating in programming through ongoing group discussions, one-on-one support, and other innovative methods.
• Address the emerging needs of the children and families in our community
• Ensure proper volunteer support is available during and outside of programs by recruiting volunteers, maintaining regular communication with them, being present during volunteer support groups, and debriefing with volunteers before and after programming.
• Support the one-on-one and group tutoring/mentoring programs 
• Build relationships with families, checking in regularly to identify and address emerging needs. 
• Offer advocacy and support, helping families navigate paperwork and access services.
• Provide one-on-one support to children with specific needs, including occasional transportation assistance.
• Attend weekly staff meetings and clinical supervision sessions to discuss emerging needs and ensure effective support.

Essential Qualifications and Skills:

• Demonstrated ability to work collaboratively and intergenerationally with volunteers, colleagues, and families using a culturally responsive teaming approach. 
• Experience working with children, youth, and families with complex trauma histories.  
• Reliable transportation for assisting with one-on-one support, field trip and other transportation needs for program participants during the work day.
• Flexibility in scheduling to accommodate occasional evening and weekend activities and events.
• Commitment to advancing anti-racism, diversity, equity, inclusion, belonging, justice, and cultural humility. 
• Commitment to and experience in working in a mission-driven nonprofit setting.
• Willingness to bring authentic self with professionalism into the workplace.

Preferred Qualifications: 

• Master's degree in social work preferred or commensurate experience
• Previous experience in family support, social work, or related fields
• People with lived experience in foster care are encouraged to apply

We recognize that strong candidates may not possess all our desired qualifications and skills. We are happy to work with candidates who are a good match for this role even if they do not have some of these qualifications and skills. If you believe you are a good fit for this role, we encourage you to apply.

Benefits and Compensation 

This is an exempt full time 40 hour a week position with full benefits. This position holds a 11am-7pm schedule with flexibility in start and end times depending on programming needs. The annual pay range is $59,000-$64,000, commensurate with experience. This position is on site in Easthampton, Massachusetts. Occasional evening and weekend hours required.

We offer a best in class paid time off package including 12 paid holidays, 3 weeks of vacation plus the last week of December off, and generous sick time and personal time. The position includes a generous benefits package of health, dental, vision, life, short-term and long-term disability insurances, and simple IRA retirement plan with 2% employer contribution. We offer flexible schedules and start and end times where possible.

EO&D Statement

The Treehouse Foundation is proud to be an equal opportunity employer. We welcome team members from all backgrounds to join and enrich our team and we are dedicated to creating a culture where everyone can bring their authentic, original, and best selves to the work. We are stronger and better with you on our team! We welcome team members from all races and ethnicities, regions, countries of origin, gender identities, sexual orientations, abilities, and ages to apply, and encourage BIPOC Black, Indigenous, and People of Color, women, non-binary, LGBTQIA+, and people living with disabilities.

Reports to: Clinical Supervisor and CEO

Location: On site in Easthampton, Massachusetts 

Travel: Occasional travel required

Full Time: 40 hour week