Senior Program Manager - Capacity Building and Training Initiative, CAFH Bureau - Hybrid Schedule

City of Boston Residency Required

Job Description

The mission of the Boston Public Health Commission (BPHC) is to protect, preserve, and promote the health and well-being of all Boston residents, particularly the most vulnerable. The BPHC envisions a thriving Boston where all residents live healthy, fulfilling lives free of racism, poverty, violence, and other systems of oppression. The BPHC sets an expectation that all staff and leadership commit, individually and as part of the BPHC team, to hold ourselves accountable to establishing a culture of antiracism and advance racial equity and justice through each of our bureaus, programs, and offices.

The Division of Violence Prevention's Capacity Building & Training Initiative (CBTI) is seeking a full-time Senior Program Manager to co-facilitate CBTI's trauma-informed and equitable training and quality improvement activities with City and community partners. This role will have a particular focus on initiatives related to vicarious trauma and workforce well-being, positive youth development, and racial justice and health equity.

The ideal candidate will have experience in human services (e.g. in a youth program, community health center, etc.) and is passionate about creating more trauma-informed and equitable organizations and systems. They have strong group training and facilitation skills in English and Spanish, including navigating learning and dialogue on complex topics such as trauma, resilience, stress, wellbeing, racial equity, and gender equity. They are self-reflective, collaborative, and welcome giving and receiving constructive feedback from colleagues and partners. They have experience managing complex projects and are familiar with or excited to learn more about organizational change, quality improvement and evaluation. They are committed to modeling a trauma-informed and equitable approach in all elements of their work.

Who We Are

The Capacity Building and Training Initiative prevents and addresses violence through strengthening trauma-informed and equitable approaches among providers and systems serving children, youth, adults and families in Boston and beyond. As a team, we develop and deliver multi-session public training institutes and adapted workshops with service providers and young people. We also partner with organizations one-on-one and via Learning Collaboratives to build the capacity of staff at all levels (direct service, management and leadership) to enhance the quality of their programming, policies, protocols and workplace culture. CBTI is proud to work closely with the Office of Recovery Services, Start Strong, the Center for Behavioral Health and Wellness and the Mayor's Office on grant-funded initiatives related to violence prevention, youth substance use prevention and behavioral health.

CBTI seeks to model internally the practices we promote with our external partners; namely utilizing a trauma-informed and equitable approach for ourselves as individuals, as a team, and in supervision. This includes a "culture of care" or caring for the caregiver, strategies for supporting individual and team physical and emotional safety, cultivating positive relationships, access to resources, collaboration and more.

MINIMUM QUALIFICATIONS

• Minimum 4 years of experience in human services field (violence prevention, housing, recovery services, public health, youth work, family advocacy, mental health, or related) OR 3 years and a Bachelor's degree OR 2 years with a Master's degree in relevant field (public health, social work, counseling, public policy, sociology, etc.)
•  Minimum 3 years of experience in activities related to teaching, learning or training (e.g. designing educational curricula, delivering workshops, teaching assistant, youth education, etc.)
•  Excellent group facilitation skills, including capacity to navigate complex and sensitive topics such as stress, trauma, violence, racism, and resiliency in trauma-informed, equitable ways.
•  Bilingual language capacity required, with speaking at fluent-level or above and reading/writing at intermediate-level or above in any of the following language(s): Spanish, Haitian Creole, Cape Verdean Creole, or Vietnamese. Bicultural applicants strongly encouraged.
•  Knowledge of principles of trauma-informed and equitable systems of care and what they look like in practice; familiarity with approaches to organizational change or quality improvement a plus.
•  Strong knowledge of the impact of structural and institutional racism and intersections with multiple forms of oppression, and strategies to promote racial justice and health equity using an intersectional lens.
•  Candidate must have strong interpersonal skills including ability to practice self-reflection, give and receive constructive feedback, and build authentic relationships with providers, youth and adult residents.
•  Experience in community engagement and/or building meaningful partnerships with key stakeholders.
•  Candidate must have excellent organizational skills and attention to detail. Demonstrated ability to balance working independently and collaboratively to produce high-quality work and consistently meet deadlines.
•  Skilled in creating slides, flyers, handouts, e-mail communications, and other written materials that are engaging and accessible to different audiences.
•  Baseline familiarity with concepts and approaches related to program evaluation, including basics of design, implementation, basic data management, analysis and reports.

Additional Information

City of Boston Residency Required. A Criminal Offenders Records Information request must be completed for this position. However, a record is not an automatic bar to employment but is reviewed in relation to the job applied for., This position requires direct client/patient contact and as a result of such direct contact, certain immunizations will be recommended and/or required prior to commencement of employment duties., Any position that requires an advanced degree will be subject to education verification, The Boston Public Health Commission is an EEO Employer and all applicants meeting the minimum requirements are eligible to apply.

Union Status

Non-Union

Job Grade

SAL

Pay Range

$70,000 to $75,000 annually, depending on experience

Standard Hours

Shift

35 hours per week.

9AM to 5PM; Monday-Friday (some early mornings, evenings and weekends)

Hybrid schedule is subject to BPHC's temporary teleworking policy.