Marketing and Communications Specialist

MISSION:  Polyvagal Institute advances social communication and connectivity by building community, facilitating research, improving quality of care, and offering education on the principles of Polyvagal Theory.

VISION:  To optimize the human experience by creating a safe and connected world.

ABOUT:  Polyvagal Institute (PVI) is a non-profit organization founded in 2020 by Stephen Porges, Ph.D., Deb Dana, Karen Onderko, and Randall Redfield. PVI is dedicated to creating a new paradigm for health and wellness by providing training, supporting community, and sharing research centered around a revolutionary understanding of the body and mind, as presented in the work of Stephen Porges.  Since its inception, PVI has become the single most credible source of information on Polyvagal Theory.

PURPOSE AND ROLE: The successful applicant for this position will possess strong communication skills that embody PVI’s core values of safety and connection, a collaborative nature able to work in a team environment, and a core passion and appreciation for the mission.

The ideal candidate will possess many of the following qualities: 

• Excellent communication skills with high emotional intelligence and extensive interpersonal and relationship-building capacity
• Strong project management skills with the ability to work independently in a fast-paced environment, demonstrating flexibility and a nimble work ethic
• Demonstrated copywriting expertise and experience in proofreading
• Ability to process and disseminate information quickly to a variety of audiences, including professionals with high attention to detail
• High aptitude for technology and experience in a variety of online applications
• Familiarity with Polyvagal Theory and PVI’s offerings a plus; a background in trauma-informed mental health and health sciences experience/ education is helpful
• Action-orientated, adaptable, and innovative with a good sense of humor

KEY RESPONSIBILITIES:

Under the direction of the Director of Marketing and Communications, support the implementation of an  effective marketing and communications plan and workflow for internal and external organizational needs, including:

Content Development:  Assist in creating content (idea generation, graphics and/or copywriting) for PVI’s website, social media channels, and other communication outlets. 

Newsletter Development:  Collaborate closely with the Director of Marketing and Communications to support newsletter and email marketing production by contributing to copywriting, design, and distribution through Mailchimp. Assist with other special projects as needed. Expertise in email marketing systems is a plus.

Online Audience Engagement:  Increase PVI’s visibility by engaging with followers and other accounts on social media across all platforms, including our Community App. Monitor direct messages and comments for special circumstances or concerns that need to be addressed or may require a special response. 

External Communication:  Provide backup support in external communications across the team as needed, ensuring messaging and voice are consistent with PVI’s mission and values.

QUALIFICATIONS:

• Highschool diploma or equivalent required; BA or higher preferred
• Ability to work effectively in a virtual, fast-paced environment, both independently and as part of a small team
• Proven familiarity within social media platforms and schedulers (Instagram, Facebook, LinkedIn, YouTube). Knowledge of mass mail platforms, databases/ CRM’s, design apps, and website editing tools  
• Familiarity with Mailchimp, Mighty Network, HubSpot, Wix, and Canva a plus

Polyvagal Institute (PVI) is an equal opportunity/affirmative action employer.