Building Operations Manager

POSITION TITLE:  Operations Manager

REPORTS TO:  PRESIDENT/CEO

STATUS:  Full-time, regular

LOCATION: Washington, DC

Summary:  The Manager of Operations is an essential position responsible for all aspects of building operations and maintenance to ensure the proper level of service to staff and guests. The person in this role collaborates with staff to ensure smooth operations and supervises staff who manage maintenance of the Mission’s fleet of vehicles. This individual develops strategies and internal process controls to ensure the proper management and oversight of expenditures, mitigate risk, and promote the efficient allocation of resources, timely project completion and quality product delivery that exceeds expectations. Must be able to provide Mission wide operational strategies and opportunities for improvement. The Manager of Operations is committed to a set of sound principles grounded in faith and founded upon sound workplace ethics and evidence-based best practices that inspire transformation and can develop long term relationships with vendors who provide support to the Mission. Other duties as assigned by the Chief Operating Officer/and or President CEO.

Responsibilities

90% Building Maintenance & Training

• Direct responsibility and proactive oversight of all physical plant operations

• Proactively manage the maintenance schedule for all facilities

• Manage the relationship with repair vendors (mechanical, electrical, HVAC, etc. contractors)

• Supervise groundskeeping and janitorial staff.

• Mindfulness to ensure that all jobs are completed in an exemplary manner and potential hazards, or warning signs are identified and addressed in a timely manner.

• Performing quality checks on HVAC, air conditioning, plumbing, electrical and chemical supply systems

• Manage and address building security and safety issues.

• Testing and recommending new maintenance products.

• Coordinating deliveries from vendors and suppliers

• Maintain records of repairs and preventive maintenance, including development and responsibility for maintenance calendar.

• Training junior staff or trainees, if applicable.

10% Building related Services

• Oversee security systems at the shelter.

Requirements:

• Associate or bachelor’s degree in a related discipline; or relevant trade school credentials. 

• At least 5 years of experience in process management, project management; building operations or similar management preferred.

• People skills to interact with employees or residents of the building in a pleasant manner.

• Basic carpentry, electrical and plumbing knowledge/skills/experience preferred.

• Excellent organization skills and self-management required.

• Knowledge of data and performance management tracking. 

• Some working knowledge of OSHA regulations preferred.

• Must be a compassionate, ethical, and transformational manager.

• Motivated and upbeat, effective team building skills. 

• Collaborator with experience reporting to executive leadership and building relationships with multiple stakeholders and vendors.

• Ability to navigate complex networks and systems. 

• Able to interpret, apply and communicate policies and procedures and deliver innovative solutions.

• Must have a working knowledge of MS Office programs.

• Excellent written and verbal communication; emotionally intelligent, interpersonal, and collaborative skills. 

• Able to adhere to the physical demands of the job which may periodically include prolonged sitting, standing, walking and periodic lifting of 50 lbs. or more. (range of motion includes walking squatting, bending, kneeling, driving) Physical stamina to manage a full shift of being active and working on a building.

• Agreement with and commitment to Central Union Mission’s mission and statement of faith required. Committed Christian and currently active in a local Christian church required.