Supervisor of CASA Volunteers

Henrico CASA (Court Appointed Special Advocates) advocates in court for children's best interests and seeks to educate the community concerning the needs of abused and neglected children. Henrico CASA is a nonprofit organization that was developed out of efforts by Henrico's Juvenile Court judges and concerned citizens who aspired to improve the system's response to abused and neglected children.

The CASA program recruits, screens, trains, and supervises volunteers who serve as advocates for the children. These volunteer advocates are dedicated to representing the needs of abused and neglected children and are supervised closely by qualified staff members.

The Advocate Supervisor/Coordinator will be a member of the Case Management Team under the direct supervision of the Program Manager. The Advocate Supervisor/Coordinator is responsible for assisting with all aspects of the CASA program. The Advocate Supervisor/Coordinator’s primary responsibilities will include volunteer recruitment, screening, training, case assignment, case supervision, report editing, court hearing liaison and recognition.

Volunteer casework 90%

▪ Supervise volunteers in compliance with program policies and support the volunteers during court hearings. Attend Family Partnership Meetings, Family Assessment Planning Team Meetings, Individualized Education Program (IEP) Meetings, and any other relevant meetings related to the child.

▪ Assign active volunteers to ongoing caseload.

▪ Make a minimum of one monthly contact with each volunteer and schedule regular case conferences as required by the Program Manager.

▪ Consult with DSS staff and guardian ad litem attorneys regarding needs and volunteer assignments.

▪ Keep Program Manager informed of any problems or concerns involving CASAs or others which might have a negative impact on the organization.

▪ Read, edit, and prepare all CASA case reports for approval of the Program Manager.

▪ Ensure that all CASA case reports are submitted to the court in a timely manner.

▪ Attend all court hearings and meetings regarding the children and families.

▪ Attend appropriate conferences and workshops for the development of program for volunteers.

Volunteer training 5%

▪ Assist in the recruitment and screening of prospective volunteers.

▪ Schedule, coordinate, teach, or attend training classes.

▪ Develop and maintain training manual for staff-lead training sessions.

▪ Develop multiple Continuing Education opportunities for volunteers.

▪ Ensure that each active volunteer completes 12 hours of Continuing Education per year.

Planning and evaluation 2%

▪ Work with the Program Manager to develop and implement plans to achieve the volunteer program’s goals.

▪ Assist in reviewing and evaluating the volunteer program’s progress towards meeting goals.

▪ Assist the Program Manager in ensuring the program’s compliance with the requirements of program policies and regulatory agencies.

▪ Attend scheduled staff meetings.

▪ Participate in professional development as necessary and required for volunteer management.

Volunteer Appreciation 1%

▪ Assist the Program Manager with all volunteer recognition activities including case conclusion thank you notes.

Community Relations 2%

▪ Foster positive relationships with social workers, guardian ad litem attorneys, clerks of the court and other case personnel.

▪When appropriate, participate in activities that inform the community about the child advocacy program’s mission.

Qualifications: The position requires a degree or equivalent experience in child welfare, counseling, human services, juvenile justice, or law. J.D. is highly preferred. It is also important that this person have an understanding of and experience with community organizations and volunteer supervision.

The qualified candidate must have a passion for children and family advocacy, and public interest law. A proven skillset in people coaching/management and excellent oral and written communication skills is required.